Arts of Building Relationship by Agate Studio Public Relations
A. Humans are social creatures
Humans are social creatures who always give and need attention. Without it, people will live in silence and sorrow. In fact, if you are a fan of The Sims games, you will see a bar called "social". It indicates that the Sims characters we play also need the attention from many people by many ways, such as chatting, joking, or playing. If the bar hits the lowest point, our characters will become crazy.
So is the case with humans in real life. In addition to getting attention, social needs are also needed to help each other. In the certain time, we may feel down, weak, and covered by the sadness. Not to mention when we talk about the disaster that may ever happened to each of us, of course, the role of other people, such as friends, family, and lovers are needed to boost our spirit again.
Therefore, building a relationship between each person is a very important life process. There is a proverb from motivator named Charles 'Tremendous' Jones to explore the meaning of this social life: "You are the same person with you in the next five years, except for two things: the people around you and the books you read."
B. Communication Arts
In essence, the communication ability is not only to be mastered by those who taking the communication subjects in the college or some people who working as the public relations (PR). Everyone needs a way to communicate well; between director and his employees, between the pilot and flight attendants, between the customer service and customers, between scholar and students, and others. Without this capability, the potential for misunderstandings will be greater.
Therefore, Agate Studio Public Relations would like to share some tips to hone our communication skills with each other. Let us look a few tips:
1. Let’s learn how to master the language!
The core of this point does not mean we have to learn many foreign languages at once. That's not the main point, but rather the mastery of daily language, both standard language and non-standard language. In fact, mastering Indonesian slang can also help us to communicate more 'wow' when we are dealing with certain people.
2. Copying certain figure’s speaking way
"Copying" is not always bad. Imitating good things is useful and sometimes it will improve yourself better. If you have a figure who can inspire your life with his/her communication style, you can make that figure as an example to develop your communication ability. For example, we can imitate the style of the famous ‘Aa Gym (Indonesian Muslim scholar), he is always talking softly, but his words are able to seep into the hearts of listeners.
3. Notice who we face
In practice, we need to prepare several different methods of communication based on who we face. Everyone has different characteristic, thus we should be aware for it. For example, when we are dealing with a president, we will speak in the formal language than when we’re dealing with our friends. Therefore, identify your communication 'domain'. :D
4. Learn to convey excellently
Mastering Indonesian vocabulary is not enough. In the real practice, we need to set the tone of voice, words emphasis, and phrases order to attract people by what we deliver. For those who find it difficult at this stage, there are additional tips to hone this skill, these are it:
a) Writing. This method is very effective to improve our communication with others. Especially for those who often write stories, they must be able to distinguish the protagonist and antagonist characters. In addition, writers are usually very sensitive to non-standard language and standard language, so they understand when both of those language types used in direct communication (face to face).
b) Speech training. For those who love to talk directly (face to face), short speeches can train yourself to improve communication skills. Record your speech and then ask your friends for judgment, is your speech 'cool' enough or still sounds 'radical'? :D
5. Distinguish between debate and discussion
What is the difference? Discussion is an attempt to find the conclusion of a problem, while the debate is an attempt to impose the opinions. In the discussion there is no "I’m the true one", while in the debate the term "I’m the true one" becomes the main topic. That’s the difference between both of them.
But maybe we still have the questions: "How do we not fall into the debate? How can I stay calm with different opinions?"
For those who are curious, let's look at tips of Agate Studio Public Relations to avoid debate in a discussion:
a) Composure. Tranquility is the key of a discussion. The definition of tranquility here is sobriety, to remain under control even though the discussions are very complicated. Focusing on your regular breathing is a way to remain in a state of calm. Another way is to give some time to yourself before refute the other statement.
b) Stop forcing your opinions. If you are involved in a discussion and there is an opinion clash, the important thing you should do is not to impose your own opinion. If that opinion is not being heard by the members of the discussion, then you have to find another solution which has a common ground between your opinions with another member's opinions. Forcing your opinions in the discussion is a source of debate which can actually damage the discussion itself.
c) Listen. When your discussion members express the opinion, then you must respect and listen. Write down your friend opinions as the reference for making decisions. Listening to someone who is talking is like a mutualism symbiosis, when you listen to people so people will listen to you.
Emoticons have been around since 1841 and entered the digital world in 1982 (source: wikipedia). Emoticons are used as the representation of someone’s expressions or feelings when writing. Basically, the use of emoticons is just an extra, not mandatory. However, for a semi-formal and non-formal communications, the use of emoticons is quite influential as some people will read it as the representation of author’s feelings. For formal use, there are some people who use, some are not. However, if it’s implemented on the reality, would it look good to using emoticons when writing a letter to the war leader, for example? Try to answer it by yourself. :D
Those were the glimpses of the communication art / art of building relationship with others by Agate Studio Public Relations version. If you feel there is something missing in this article, do not hesitate to add it and make it in your own version. Indeed, the author (me) is just an imperfect person, so there may be errors or omissions in this article. :D
Thank you for your attention. Hopefully this article will be useful. Please share if it gives you positive impressions. Have a nice day! Assalaamu'alaykum!